NXT OFFERINGS

NXT Generations

Our goal is to help you select the best training to meet your needs and desired outcomes by using one of our NXT Generation approaches.

Necessary

Provides a quick and efficient approach to necessary or compliance training that ensures your employees are proficient and performing at expected levels.

X-Pansive

Builds or expands existing skills and knowledge for organizations that desire to better define their culture and improve overall effectiveness. Participants receive extended knowledge beyond the classroom with training platforms that cultivate learning and improve results.

Transformational

Helps organizations reengineer current business practices, processes and tools to create long-lasting and sustainable results by implementing initiatives and measurable performance indicators targeted to improve the way you operate. Documented improvement in customer satisfaction and operational performance are derived using the NXT ROI calculator.

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NXT Compare

Every organization has unique training needs. NXT Generation Training helps your company assess learning needs, identify skill gaps and select the best generation of training to meet your goals and desired outcomes.

Generation	Necessary Level 1	Necessary Level 2	Necessary Level 3	X-Pansive	Transformational
Training Type	Essential and Compliance	Essential and Compliance	Essential and Compliance	NXT Level	Organizational Reframing
Method	In-Person	Virtual and On Demand	Digital	Blended (includes most platforms)	Consulting and Blended Platforms

NXT Offerings

Our team offers courses designed to address your training needs and help your organization achieve optimal performance levels.

Competencies	Category
Change Management	Continuous Improvement
Project Management	Continuous Improvement
Risk Management	Continuous Improvement
Continuous Improvement/Kaizen	Continuous Improvement
Harassment and Employee Rights	Human Capital Management
Bullying in the Workplace	Human Capital Management
Violence in the Workplace	Human Capital Management
Employee Orientation & Onboarding	Human Capital Management
Retaining Employees	Human Capital Management
Succession Planning	Human Capital Management
Career Development	Human Capital Management
Diversity	Human Capital Management
Compliance	Human Capital Management
Emerging Leaders	Human Capital Management
Decision Making	Leadership
Feedback and Recognition	Leadership
Mentoring and Coaching	Leadership
Dealing With Change	Leadership
Relationship Building	Leadership
Communication Skills	Leadership
Building Better Teams	Leadership
Situational Leadership	Leadership
Problem Solving	Leadership
Time Management	Leadership
Emotional Intelligence	Leadership
Active Listening	Leadership
Goal Setting	Leadership
Leadership Academy	Leadership

Competencies	Category
Building Company Culture	Organizational Values
Building a Culture of Accountability	Organizational Values
Building Mission and Vision	Organizational Values
Ethics	Organizational Values
Employee Engagement	Organizational Values
Stress Management	Professional Development
Personal Grooming	Professional Development
Business Etiquette	Professional Development
Work Life Balance	Professional Development
Delegation Skills	Professional Development
Conflict Resolution	Professional Development
Presentation Skills	Professional Development
Negotiation Skills	Professional Development
Customer Service Skills	Sales Generation and Customer Care
Call Center Disciplines	Sales Generation and Customer Care
Empathy	Sales Generation and Customer Care
Customer Engagement	Sales Generation and Customer Care
Active Listening	Sales Generation and Customer Care
Sales Skills	Sales Generation and Customer Care
Sales Coaching	Sales Generation and Customer Care
Foundational Selling	Sales Generation and Customer Care
Strategic Prospecting Skills	Sales Generation and Customer Care
Rapport Building	Sales Generation and Customer Care
Handling Customer Objections	Sales Generation and Customer Care